
GUARDIAN
CONNECT
GUARDIAN
CONNECT
LINK | MONITOR | MANAGE
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LINK | MONITOR | MANAGE
Remotely monitors and repairs fuel dispensers, tank gauges and other enabled devices at fueling locations.
In response to COVID-19, Guardian Connect has improved the store’s safety and experience to their customers. Our master level technicians quickly notify clients of these conditions so action can be taken to correct the situation, ultimately improving end-customer experience at fueling locations. To add even more value to our connected clients, software bug-fix updates and software downloads for feature and functionality are conducted without having a technician on site. Providing an alternative solution, that limits visits to the site which helps protect customers and employees as a precaution to COVID-19.
How long before you find out that one of your dispensers is out of order?
Are you using Store Clerks to sell merchandise or fix dispensers?
How many customers decide to go to a different site if dispensers appear down?
Are you generating receipts on every transaction?
Are you delivering acceptable flow rates to your customers?
Be the first to know if a dispenser is not working at its best
Remotely detect slow flow at grade level
Use insights to run a better business
Every hour that a fuel position is inoperable equates to lost profit
Return visits means longer downtimes and higher revenue loss
Average on site service call is $250-450
35% of forecourt customers go inside C-store to purchase merchandise
24.7% remote resolution. Resolve problems in as little as 15 minutes
Automated technician dispatch, with error codes, and correct parts to improve first time fix rate
Enhanced dispenser stability, and bug fixes without a site visit
Improve uptime, customer perception, gas volume and inside sales
We’re a team of non-cynics who truly care for our work and for each other.
We’re a team of non-cynics who truly care for our work and for each other.
We’re a team of non-cynics who truly care for our work and for each other.
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Guardian Fueling Technologies is the leading provider of innovative fuel system solutions and premier maintenance services across the Southeastern United States. With a core culture of delivering service excellence, Guardian engaged quickly as connected technology began to emerge in the c-store space for equipment monitoring and remote service management.
Testing of connected technology began across the company footprint in 2018 with engagement from an industry leading manufacturer to commercialize the offering. The goal of the connection is to improve uptime and maximize profits for the c-store operator and increase the customer service experience for their fuel buyers. The Guardian Connect division was launched in 2019 to further refine and leverage the technology and improve the speed and accuracy of service delivery for connected sites.
Today, Guardian Connect is the leading connected service provider in the United States, by far with over 4,000 connected devices – and growing. Innovation continues to occur at Guardian Connect and the drive for faster more effective service at a reduced costs continues to be a driving passion for our team.
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