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Reduce Dispenser Maintenance Costs with AI
70% of Fuel Dispenser Payment Issues Solved Without a Site Visit.
AI-Powered remote repairs eliminate service calls – keeping your dispensers operational and your bottom line protected.
Typical Annual Savings Per Site of
$1,500 - $2,500
Our intelligent monitoring and remote repair capabilities reduce costly service calls and minimize downtime—delivering real, measurable savings.
What is
Guardian Connect?
Guardian Connect is a remote monitoring and service delivery platform that leverages advanced AI technology to maximize dispenser uptime and improve operational efficiency.
It provides real-time visibility into fueling system performance, enabling proactive maintenance, faster issue resolution, and better-informed decision-making for fuel site operators.
What does
Guardian Connect do?
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Real-time remote repairs on card readers, keypads, & more
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Issues often fixed before store staff notice
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Alerts for slow flow, paper outages, and more sent via hierarchy-based reporting
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Remote software, firmware, and P2P encryption updates
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Updates delivered in minutes, reducing IT costs and downtime
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Backed by the largest U.S.-based team of certified techs and global IT support
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Proven remote service platform since 2018
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What Guardian Connect Monitors
Guardian Connect maintains a 24/7 connection to a wide and growing range of fueling equipment platforms.
Gilbarco Dispensers with FlexPay 4 and FlexPay 2
FlexPay 6 by Invenco
Door Sensors
Automatic Tank Gauges (coming soon)
What Guardian Connect Measures
Guardian Connect actively measures key components and their real-time status to deliver remote repairs and information to operators to improve uptime and store profitability
Card Reader Status
Printer Status
Pin Pad Performance
Flow Rate
Receipt Paper Levels
POS & Dispenser Connectivity
Dispenser Transaction Activity
Remote Repair Metrics
Guardian Connect Informed Dispatch
Guardian Connect not only detects dispenser malfunctions in real time—it also captures and shares detailed error code data with both customers and internal technicians. This enables techs to arrive on-site with the right part the first time, increasing first-visit fix rates.
By providing diagnostic information in advance, Guardian Connect helps service teams operate more efficiently and reduces the total number of service calls—ultimately lowering costs for the c-store operator.
WHY CHOOSE US
Here’s why Guardian Connect leads the way
24/7/365 Support
The only solution offering always-on, US-based live assistance.
Proven Industry Leader
The oldest and largest player in remote fueling system monitoring.
API Integration
Automate delivery of alerts into your service ticketing system to self generate tickets for faster site repairs.
"As our company has grown from five stores to over 230, managing our fuel dispensers efficiently has become increasingly challenging. Guardian Connect has given us visibility into our operations that we didn’t have before.
Having the Guardian Connect support team readily available to remotely diagnose, troubleshoot, and analyze alerts helped us resolve issues faster and more efficiently."
David Pelton Jr. - Vice President of Facilities & Environmental
“Rogers Petroleum utilizes Guardian Connect to ensure that our customers have a good experience with their new dispensers. Nothing frustrates our customers and our customers’ customers more than to have a dispenser out of service for a few days waiting for a technician to arrive.
Guardian can remotely make repairs and get the dispensers back on-line in a matter of hours. Guardian Connect is a win for both Rogers Petroleum and our customers.”
John Yeager. - President, Rogers Petroleum
OUR CLIENTS
Guardian Connect partners with premier operators for long-term success.
Guardian Connect Delivers:
Lower Maintenance Costs
Improved Dispenser Uptime
Effortless Oversight
Documented ROI
Better Customer Experiences
Guardian Connect Is Backed By The Best
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Guardian Connect By The Numbers
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38,000+
Connected Fueling Positions
180,000+
Remote Repairs Delivered Annually
12,000+
Remote Software Downloads Deployed
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350+
Technicians Standing By
Guardian Connect
Mobile App
The Guardian Connect mobile app puts the power of real-time data into the hands of your field staff - where actions can be taken to improve your customers’ fuel buying experience and improve profits.
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Apple and Android versions
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Log-In driven to expand or limit visibility
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Great for district managers and field technicians
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Meet The Team
Behind Guardian Connect is a dedicated team of innovators, technicians, and support pros focused on one thing: helping you reduce dispenser downtime and cut maintenance costs. We bring together deep industry knowledge and cutting-edge technology to deliver real-time insights, remote diagnostics, and automated alerts that keep your fueling operations running at full speed. Whether it’s a quick fix or a long-term strategy, we’ve got your back—every step of the way.
Scott Jones
SVP, Sales, Marketing, and Guardian Connect
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Mary Hardie
Operations Manager
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Hannah Flowers-Lamb
BD & Relationship Manager
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Sacha Gafinowitz
Program Manager
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Other
Team General
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Our Team, Your Tech Advantage
Behind every connected site is a team of experienced professionals keeping systems running smoothly.
We’re not just a support team—we’re your performance partners.
Based in Jacksonville, our dedicated tech space—“The Forrest”—honors a valued team member we lost to COVID. His legacy drives our mission forward.
